A Lake Tahoe retreat. Better defining the “Customer Experience”. PART – 2

I really don’t want to go too far without identifying the single most venture-full and enlightening experience I had while nearly abroad in Lake Tahoe. Don’t get me wrong, I had a really great time with the family and my wife; exploring new places and looking through the same shops as we did 4 years ago. Some of […]

A Lake Tahoe retreat. Better defining the “Customer Experience”. PART -1

I guess this is somewhat unbelievable, having finally learned my definition of the “Customer Experience”. Really needing this vacation, I wasn’t sure I was going to get my unanticipated desire to again write. That meaning, it has only been a couple of weeks that I had made yet another conscious decision to once again amuse my audience. […]